Your Packaging Success
Starts with PackZeno
Tell us what you need, and we will help confirm the right packaging structure, materials, print options and production path for your order.
Frequently Asked Questions
What is your minimum order quantities (MOQs)?
Minimum order quantities vary by packaging type and structure - the minimum is set to keep tooling and setup costs reasonable on a per-unit basis. Share your product and structure in the form and we will confirm the specific minimum that applies.
What is the turnaround time on my order?
Production timing depends on the packaging type, order size, and any finishes or customization involved - more complex structures generally take longer. Timelines are estimates rather than guarantees, and the production clock starts once your proof is approved; shipping time is confirmed separately based on your destination.
Where do you ship to?
We work with buyers across North America and internationally. Depending on your delivery destination, customs duties or import fees may apply, and customs inspections can occasionally affect the estimated delivery date. Share your destination in the form and we will confirm shipping arrangements.
Do you have volume discounts or price breaks?
Yes. Pricing is generally tiered by quantity, so larger orders typically bring a lower cost per unit. Share your estimated volume in the form and we will include tiered pricing options in your quote.
Do you offer rush orders?
Expedited production may be possible depending on current capacity and time of year, though it cannot be guaranteed for every order. Note your target timeline in the form and we will confirm what is realistically achievable for your project.
How do I place a reorder?
Reordering is straightforward. Reference your previous order details when you reach out through the form, and our team will match the original specifications for your new run.
I have more questions
If your question is not covered here, use the form to send us the details and our team will follow up directly.
Contact Us Directly
9:00 AM - 6:00 PM EST
What Happens Next?
Once we receive your message, our team looks over the details and puts together pricing options along with suggested materials and a rough production timeline. Should you have artwork on hand, we will turn it into a print-ready dieline as part of the process. Nothing moves to production until you give the go-ahead on the final proof.
Request a Quote
Share your packaging details and we will follow up with options for structure, materials, print and production timing.
Share your product size, quantity, packaging style and any artwork you already have. More detail helps us respond more accurately.
We review your details and follow up with quote guidance, material options and next steps for your project.
Once specifications and artwork are confirmed, we coordinate production and delivery arrangement.
Working With PackZeno
When you reach out, you are talking with the people who actually plan and review packaging projects, rather than a general inbox. We go through your inquiry and come back with quote guidance, material recommendations and the next steps for your project.
Every inquiry includes a review of your artwork or dieline if you have one ready. If your design files are not ready yet, tell us about your product and we will help map out what artwork is still needed.
We work with brands, ecommerce sellers, retail teams and product companies at different stages, from a first small run to an established reorder. Material choices, including FSC paper options and recycled paper options, are confirmed based on the structure and finish you choose.
Production and delivery timing is confirmed once your specifications, artwork and material selection are approved. A more complex structure, a special finish or a larger run can extend that timeline, and delivery arrangement is planned around your destination.